Introduction
NeoBotanica ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or make a purchase.
Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.
Information We Collect
Personal Information
We may collect personal information that you voluntarily provide to us when you:
- Register for our newsletter
- Request information
- Participate in promotions
- Send us an email
- Complete surveys
The personal information we collect may include:
- Name
- Email address
- Phone number
- Postal address
- Billing information
Automatically Collected Information
When you access our website, we may automatically collect certain information about your device, including:
- IP address
- Browser type
- Operating system
- Referring URLs
- Access times
- Pages visited
How We Use Your Information
We may use the information we collect for various purposes, including to:
- Provide, operate, and maintain our website
- Improve, personalize, and expand our website
- Understand and analyze how you use our website
- Develop new products, services, features, and functionality
- Communicate with you for customer service, updates, and marketing purposes
- Process transactions
- Send you emails
- Find and prevent fraud
Sharing Your Information
We may share your information with third parties in the following situations:
- Business Partners: We may share your information with our business partners to offer you certain products, services, or promotions.
- Service Providers: We may share your information with service providers who perform services for us or on our behalf.
- Legal Requirements: We may disclose your information where required to do so by law or in response to valid requests by public authorities.
- Business Transfers: We may share or transfer your information in connection with a merger, sale of company assets, financing, or acquisition.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to track activity on our website and store certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. For more information about our cookie practices, please see our Cookie Policy.
Your Rights
Under the General Data Protection Regulation (GDPR), if you are a resident of the European Economic Area (EEA), you have certain data protection rights, including:
- The right to access, update, or delete your personal information
- The right of rectification
- The right to object to processing
- The right to data portability
- The right to withdraw consent
To exercise these rights, please contact us using the information provided in the "Contact Us" section below.
Data Security
We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards, no security system is impenetrable, and we cannot guarantee the security of our systems 100%.
Children's Privacy
Our website is not intended for children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us.
Changes to This Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.
Contact Us
If you have any questions about this Privacy Policy, please contact us:
- By email: [email protected]
- By phone: +44 20 7123 4567
- By post: 42 Neon Avenue, Shoreditch, London, EC1V 4PB, United Kingdom
